Nationwide Building Society Gains Enterprise-Wide Fraud Protection with Actimize Fraud Solutions
Nationwide Building Society is the largest building society in the world providing personal banking, commercial lending, mortgages and savings to 15 million customers across the UK. Nationwide sought a proven cross-channel fraud solution that could detect and block suspicious transactions in real-time, and ensure that investigative staff had the tools and information needed to make case decisions quickly and accurately. In this case study, learn how Nationwide leveraged Actimize's real-time cross-channel fraud solution to:
- Protect customer and bank assets from fraud attacks across all access channels, including web, payments and phone - in real time
- Quickly respond to Faster Payment Service requirements in the UK
- Improve customer service and satisfaction with enhanced investigation capabilities
"With the Actimize solutions in place, we are stopping more fraud with fewer resources. This has enabled us to focus on other areas to improve customer service."
- Jenny O'Farrell
Senior Fraud Consultant, Fraud Strategy Team at Nationwide
NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.nice.com/actimize
, @NICE_Actimize or NASDAQ:NICE.