NICE Actimize Education Services partners with clients to achieve full solution adoption. In-depth product and technology education enables clients to develop the required skills and knowledge to ensure confident understanding and ownership of the solution. An extensive suite of courses, targeted to specific audiences based on unique needs and skill sets, help prepare client users to configure, rollout, operate, and support the Actimize solutions – tailored to client-specific environments and needs.
Extensive suite of course offerings
Faced with the challenges of software upgrades, new rollouts, multiple locations, ROI considerations, and employee turnover, education is an ongoing need for financial institutions. Even after the most successful rollout, the need to maintain and enhance users’ knowledge and expertise is always a priority.
Whether you are implementing or upgrading to new Actimize technology, or simply refreshing your staff’s skills to use an existing system, Actimize has the right services to meet your educational needs. An extensive suite of courses helps:
- Ensure full and comprehensive product understanding
- Enhance your ability to use the solution effectively
- Create an easy path to product usage mastery
- Leverage your investment in Actimize solutions
Role-specific training programs
Actimize training programs are role-specific, focused on the knowledge and daily tasks that each individual in your organization needs to understand. This means that training sessions are always effective and practical. The Education Services team works closely with Actimize software developers to ensure that all training programs and materials are fully aligned with Actimize solutions’ capabilities and values.
Comprehensive training courses are categorized by Actimize solution and geared toward specific functional groups, including business analysts, investigators, strategy managers, system administrators, operations and support staff, implementers, and developers.
Full-time, experienced training staff
Actimize's team of education specialists consists of full-time trainers with extensive business and operational experience, that are well-versed in adult training methodologies. Each training staff member works with dozens of firms every year – including many of the most recognizable names in the industry, from regional firms to the world's largest financial institutions – and knows how to tailor course content to client-specific needs.
Variety of delivery methods
Structured to meet the needs of each particular audience, Actimize courses are presented using a variety of different delivery methods. Whether it is over the Internet or in an instructor-led, hands-on course, the training builds from initial concepts to more detailed and involved methodologies. Clients learn in a focused, direct manner with appropriate hands-on training to solidify the learning experience. Many advanced courses include a Sandbox environment that remains with the client following training to provide additional exposure to more complex features and functionality. This enables clients to immediately implement lessons learned to their own environment.
NOTE: Courses listed in the NICE Actimize Education Services Catalog
are available for current, approved clients, partners, and employees only.