Preparing for Australia’s Next Phase of Scam Prevention

Australia’s Scam Prevention Framework (SPF) introduces new responsibilities for banks, telecom providers and digital platforms. However, questions remain about entity exclusions, compliance expectations, reimbursement and the role of receiving banks.

Download the white paper to explore:

• Proposed controls across regulated sectors
• Key implementation challenges ahead of 2027
• How compliance could affect reimbursement
• Responsibilities of sending and receiving banks
• SPF enforcement provisions and penalties

What the SPF Means for Regulated Entities

Preparing for the SPF will require regulated entities to assess their governance, scam-detection controls, customer warnings, intelligence-sharing processes and approach to dispute resolution. The paper examines where the current proposals provide clarity and where further regulatory guidance may be needed.