Achieve Complete Compliance Assurance with NICE COMPASS

Automate and streamline your compliance processes to ensure all communication endpoints are recording properly, reducing regulatory risks and enhancing operational efficiency.

In the complex landscape of financial services, ensuring that all communication endpoints are properly recorded is crucial for regulatory compliance. NICE COMPASS offers a comprehensive solution that automates compliance assurance by verifying that all endpoints are recording before the trading day begins and proactively identifying any unrecorded calls. This automation significantly reduces the risk of regulatory violations and audits, while also increasing efficiency by automating litigation hold requests, managing retention periods across regions and lines of business, and handling moves, adds, and changes (MAC). By implementing NICE COMPASS, firms can better protect their reputation and ensure adherence to stringent regulatory demands.

Key Features of NICE COMPASS Compliance Assurance

1. Automated Endpoint Verification

Proactive Monitoring: Initiates test calls from each user endpoint before the trading day starts to ensure all are connected and recording, reducing the risk of unrecorded communications.
Comprehensive Reporting: Displays results, including any failed recording checks, in an intuitive dashboard, allowing for immediate corrective actions.

2. Unrecorded Call Detection

Real-Time Alerts: Identifies and alerts compliance teams to any calls that were not recorded during the trading day, enabling prompt reporting to regulators and minimizing potential impacts.

3. Automated Compliance Processes

Litigation Hold Management: Automates the process of placing holds on relevant communications, ensuring compliance with legal requirements.
Retention Policy Automation: Manages retention periods for all regions and lines of business, ensuring adherence to varying regulatory requirements.
Moves, Adds, and Changes (MAC) Automation: Streamlines the management of user and device changes, maintaining up-to-date compliance records.

Enhance your compliance assurance processes with NICE COMPASS.

Contact us to discover how our solutions can help you reduce compliance risks and improve operational efficiency.

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