Key Features of ARCHIVE-X
1. Comprehensive Communication Archiving
- Omnichannel Support: Archives all communication types, including email, chat, SMS, voice, video, screenshare, and document sharing, ensuring comprehensive coverage.
- Data Type Flexibility: Supports over one hundred different enterprise data types, eliminating data silos and simplifying data management.
2. Advanced Data Governance
- e-Discovery and Surveillance: Offers enhanced capabilities for e-Discovery, surveillance, auditing, and business intelligence, enabling firms to derive actionable insights from archived data
- Retention Management: Provides complete lifecycle management of archived communications, allowing firms to designate retention requirements based on various record-keeping regulations.
3. Seamless Integration
- Unified Compliance Platform: Integrates seamlessly with NICE's compliance solutions, such as NTR-X Compliance Recording and SURVEIL-X Holistic Conduct Surveillance, offering a unified approach to compliance management.
- Open and Agnostic: Capable of ingesting captured communications from various data sources, ensuring flexibility and adaptability to existing systems.
4. Cloud-Based Scalability and Security
- Flexible and Scalable: As a cloud-based SaaS solution, ARCHIVE-X offers flexibility, scalability, and cost-effectiveness, with the ability to scale to support archiving over six terabytes of data daily.
- Robust Security Measures: Provides advanced data encryption, WORM-compliant archiving, SOC-audited data centers, and 24/7 security threat monitoring, ensuring the highest levels of data security.
