Capture, Manage & Prove all Financial Communications
NICE offers a complete solution that facilitates rigorous recording and monitoring of regulated users communication activities, which is key to a firm ability to meet the stringent regulatory demands and achieve an operating environment that protects customers and the firm reputation.
Solutions for recording, managing and proofing all trading calls
Use NICE COMPASS for easy monitoring recording processes with scheduled, automated tests of all aspects of the NICE Trading Recording (NTR) system - automatically test network, gateway, PBX, recording, audio quality, archiving and retention of media and metadata and more. System Assurance simulates calls within the system to prove recording performance. Alerts and alarms keep you abreast of issues that require attention.
Manage your recordings
For the NICE Trading Recording (NTR) system, control your retention compliance with granular business rules applied to historic and future data. Parallel retention rules control storage of different asset classes per varying global and regional regulations as applicable to different lines of business and user groups, all managed within the same system. Easily define bulk litigation holds, up to 6 million holds per day.
Prove you are compliant
Consistently audit rules for recording, archiving and media retention, destruction processes, calls actioned, and calls on litigation hold (by time, users and durations). The reporting and reconciliation of the information provides evidence that the full recording process is being fully adhered to continually.