Capture, Manage & Prove all Financial Communications
NICE offers a complete solution that facilitates rigorous recording and monitoring of regulated users communication activities, which is key to a firm ability to meet the stringent regulatory demands and achieve an operating environment that protects customers and the firm reputation.
Manage your recordings
Use NICE Compliance Recording (NTR-X) for easy monitoring recording processes with scheduled, automated tests of all aspects of the recording system - automatically test network, gateway, PBX, recording, audio quality, archiving and retention of media and metadata and more. System Assurance simulates calls within the system to prove recording performance. Alerts and alarms keep you abreast of issues that require attention.
Prove you are compliant
For the NICE Compliance Recording (NTR-X) system, control your retention compliance with granular business rules applied to historic and future data. Parallel retention rules control storage of different asset classes per varying global and regional regulations as applicable to different lines of business and user groups, all managed within the same system. Easily define bulk litigation holds, up to 6 million holds per day.
The Next Generation of
Communication Recording and Compliance Assurance
NTR-X is the world’s first and only fully-integrated, cloud-ready next-generation omnichannel compliance recording and assurance solution.
Watch the Video to understand why NTR-X is "The First"