banner-2022-1920

NICE Actimize Blog

Fighting Financial Crime

KYC in Practice: Balancing Regulation, Risk and Client Experience

KYC in Practice: Balancing Regulation, Risk and Client Experience

Anti-Money LaunderingKYC

July 31, 2025

Ben Marsh, Global Head of Client Lifecycle Management

Know Your Client (KYC) is a cornerstone of regulatory compliance for financial institutions (FIs), required both at onboarding and throughout the client lifecycle. It encompasses two key regulatory frameworks: Client Due Diligence (CDD) and Anti-Money Laundering (AML). These requirements are shaped by the jurisdiction of the FI, client entity and product offering, making KYC a complex, multi-layered process.