Voice Biometrics Improve Transaction Monitoring Fraud Detection
Why voice biometrics should be a part of your fraud prevention strategy in the call center.
Transaction monitoring fraud detection systems are now commonplace at financial institutions. But what can be done to improve and prepare them for the future? One answer is to extend them to integrate with new voice biometric analysis systems. Read the rest of Wes’ blog post on Bank Systems & Technology.
Deb Geister, Fraud Subject Matter Expert, NICE Actimize