Professional Services

Exceeding your expectations
Actimize professional services partner with your organization to provide a dedicated team of experts to implement your critical technology and compliance solutions.

Trusted Advisors in Financial Crime and Compliance

As a partner to our customers, NICE Actimize professional services provides a first-class team of dedicated and highly talented professionals with decades of experience and deep expertise in implementing business-critical technology solutions.

Professional services goes beyond that. By bringing key insights and new ideas, we solve the toughest problems on-time and on-budget, while making it look easy. Our teams are committed to taking ownership of problems and delivering superior, long-term solutions.

Earning the appreciation of our customers is our highest goal, and our constant effort to exceed customer expectations has made us the consistent industry leader in regulatory and risk solutions. We optimize our processes constantly and improve the state of the art. Our motto: get it done the first time.​​​​​​​​

What We Do

Regulatory Remediation

  • Engage industry experts that have worked with regulatory examiners to solve risk challenges.
  • Analyze the root cause and develop a response strategy.
  • Implement risk mitigation and effective governance programs.
  • Adapt existing technology, introduce new methodologies, workflows and additional monitoring processes to remediate deficiencies.
  • Enhance reporting processes and complete post-implementation evaluations.​​​

Financial Crime Management Program Assessments

We partner with you to build a roadmap for the target system that connects your users through:

  • Immersive research on the current state of compliance
  • Innovation and ideation workshops
  • Prototype design
  • Functional gap analysis
  • Process and technology roadmaps​

Customer Identification Program Consulting​

Deep technical expertise in the regulatory and compliance discipline is the core of our business. We help you better understand customer needs, industry trends and technical landscape through:

  • Customer journeys
  • Qualitative and quantitative research
  • Platform analyses
  • User experience and design
  • System implementation, support and adoption Innovation and ideation
  • Functional and technical health check​

Model Tuning and Optimization​

  • Maximize event detection rate while minimizing false positives
  • Adjust alert volumes according to operational capacity
  • Support model governance efforts
  • Analyze fraud scenarios and trends
  • Advise on best practices for the model on operational strategies​​​​

System Design and Implementation

Actimize can help you get the most value from your technology investments with our cost- effective, reliable solutions catered to prevent financial crime, mitigate risk and improve compliance for all types of financial institutions, including banks, insurance companies, investment management firms, brokerage houses, money service bureaus and casinos. Together, we’ll select, design, implement and scale the solution that best meets your strategic needs—and enable your people with training and tools to maximize adoption.

Our time-tested approach to software engineering closes the gap – taking your product from conception to reality. We bring our best practices and certified experts to your projects while collaborating closely with your team to build a dynamic risk management platform catered to your specific processes, workflows and user interfaces.​​​

What's new?

Case Study

Enhancing Operations with Managed Services

See how our managed services helped one client.


Reduce Operational Costs with Managed Services

Learn how professional services can save resouces.


Managed Services

Let us do the heavy lifting.


Actimize University

Take your internal resources to the next level with NICE Actimize.

Case Study

Transforming Client Engagement

Delivering Continuous Innovation across the Compliance Lifecycle.