As the CEO of NICE Actimize, Craig Costigan is responsible for the division’s market strategy & vision, leading all facets of the organization, including sales, product, R&D, international services and marketing. Craig is passionate about new growth, creating value and developing innovative solutions for NICE Actimize clients worldwide, while helping them address their most important challenges in regulatory compliance for financial crime as well as in customer risk & life-cycle management.
Prior to joining NICE Actimize, Craig worked at FIS as President of Capital Markets & Credit (CMC), a $1.1B segment at FIS, where he managed a team of 4000 (est.) staff worldwide, overseeing risk, compliance, credit, security finance, securities processing and market data solutions and services for over 2000 banks, broker dealers, investment firms, hedge funds, insurance companies and clients in the financial market.
Prior to FIS, Craig served as President of the Risk, Compliance and Global Securities (RCGS) Business at SunGard. RCGS was a $650M global business with over 2,000 staff that provided front, middle and back-office solutions & services to large and mid-tier banks and broker dealers globally.
As an Executive at FIS and SunGard, and Founding Partner(s) & President at K-Tek International, Craig brings senior leadership and expertise to NICE, and will help the company provide superior solutions and services to our clients globally.
“Front and center to me each day is being focused on teamwork and collaboration to produce value and innovative solutions for our clients, protecting their business and accelerating growth strategies globally.” - Craig Costigan
Steve Bill, Vice President, Sales – EMEA, joined NICE Actimize in 2018. He brings with him a wealth of experience, expertise and passion to deliver success for his clients. Steve has held a number of sales and leadership positions at organizations such as IBM, where he managed the WebSphere business for financial services in the UK; IPsoft, where as managing director for the UK, he was at the forefront of the ‘future of digital work’ with artificial intelligence and cognitive virtual agent technology and Pegasystems, where he managed their Northern European business, helping successfully guide the organization to being a leader in digital solutions for customer engagement and relationship management. Steve has teams across the EMEA region and is based in our London office. He is focused on building valued relationships with our clients, and ensuring that we are aligned to our customers’ business outcomes.
Eli Chamoun, Vice President of Sales and Customer Success in the Americas, leads all NICE Actimize’s sales and business development activities in the Americas region including strategic accounts, named accounts, emerging solutions, presales support, line of business overlay and account management. Eli is responsible for the sales engine of the organization, delivering NICE Actimize’s portfolio of products across the financial crime and compliance solutions platform to the market in the United States, Canada, Central America and South America. Eli has been with the organization for the past 12 years, where he started as a Financial Compliance Solutions Architect and held various progressive roles including Business Development Manager, Sales Account Executive, Director of Sales and Head of Sales in Major Accounts. Previously, Eli ran Project Management for Mercury Interactive/HP and was a Consultant for Accenture Technology Solutions. Eli is a graduate of DePaul University with a Master’s Degree in Information Technology.
Lee Garf, General Manager, Compliance, is responsible for the award winning holistic trade compliance solution suite, which combines communications capture, trade and communication surveillance capabilities. Lee oversees product strategy, product marketing, product delivery and go-to-market planning across all NICE compliance solutions. As the leader of this business, he is responsible for growing our market-leading position and ensuring continuous innovation to meet the needs of financial firms around the world. Just prior to joining NICE Systems, Lee was Executive Vice President, Product, at Charles River Development (CRD). Lee holds a B.S. in Mechanical Engineering from Cornell University and an MBA from Northeastern University.
Chad Hetherington, Vice President, Global Head of Product leads the NICE Actimize product organization, driving vision, strategy and development for an integrated portfolio of anti-money laundering, fraud and authentication and financial markets compliance solutions. Chad sets the strategy and plans for the NICE Actimize financial crime and compliance platform, which applies data-driven, advanced analytics and automation to transform the way financial services organizations mitigate, control and investigate risk.
Formerly, Chad was the Vice President, Global Services, leading NICE Actimize’s services and support organizations with ultimate responsibility for customer success. He has more than 20 years of global enterprise software experience in financial services. Previously, Chad led the Enterprise Risk Case Management line of business, overseeing product creation, solution delivery, go-to-market planning and client relationship management activities. He was responsible for growing our market-leading position and ensuring continuous innovation, decision-making and agility to meet the needs of financial services firms around the world. Prior to that role, Chad led delivery and consulting services for NICE Actimize fraud and cybercrime solutions. Before joining NICE Actimize, Chad was part of Citibank’s e-Citi division helping various Citibank businesses launch their online banking and payment products.
Cenk Ipeker, General Manager, Cloud, joined NICE Actimize in 2013 and led the development of NICE Actimize’s long term strategy and M&A efforts. Prior to joining NICE Actimize, he founded a SaaS business providing payments, billing and cash flow management applications for SMBs and lenders. Cenk was also the Senior Vice President of Business Development for Fundtech, a leader in transaction banking systems.
Ariela Levi Krumgals
Ariela Levi Krumgals, Vice President, Human Resources leads NICE Actimize’s people agenda and strategic HR partnership with responsibility over effective organizational design, driving excellent performance and shaping a great employee experience.
She has over 20 years of experience in HR, and has been with NICE since 2006, with a career ranging from talent acquisition, organizational development and HR partnership. Ariela shapes the Actimize employer value proposition and culture as one that celebrates an entrepreneurial spirit, scaled enterprise thinking and meaningful value delivery. Before joining NICE, Ariela spent six years sourcing talent at Adam Milo. She holds a bachelor’s degree in Psychology and Management from Tel Aviv University.
Igal Levi is the Vice President of Global Support, and has worked at NICE Actimize for over eight years. Until recently, Igal served as Vice President of Operational Excellence, leading global customer support, program managers, documentation and tools operations groups. Igal also leads the Agile implementation within the product house. Prior to NICE Actimize, Igal worked at Kodak for 17 years, where he was a WW System Testing Section Head, Operation Manager, integration and support, as well as a Senior Service Manager in Australia. Igal has been managing global teams for more than 21 years, and is a member in the Israeli Testing Certification Board (ITCB) executive board. He also provides testing lectures for testers and QA managers for different high tech colleges. Igal lives in Israel and is married with three children.
Yossi Levin is the Global Head of Engineering and responsible for the driving force behind the organization’s research, development and innovation. Based in Israel, Yossi oversees the strategy for the global engineering direction, along with its interface with our product organization and market readiness. Prior to joining NICE, Yossi was the Vice President of Engineering and Platform for LivePerson and the Head of R&D for Amdocs. Yossi received his Bachelor of Arts in Computer Science from The Academic College of Tel-Aviv, Yaffo and his master’s in Business Administration from Technion, Israel Institute of Technology.
Richard Malish is the General Counsel at NICE Actimize. He has over 15 years of experience advising major financial institutions, broker dealers and corporates on regulatory, M&A, finance and technology matters. Richard previously worked at a premier interdealer broker and played a lead role in advising on the establishment of their Swap Execution Facility (SEF), an electronic derivatives trading platform established pursuant to Dodd-Frank Act. He also helped found the NY desk of Allen & Overy’s China practice and was the Chief Counsel, Greater China for Nielsen in Shanghai. Richard Malish’s research has been published in media such as the Financial Times and has been taught in several universities and business schools.
Yuval Marco is the general manager of the NICE Actimize fraud & authentication management line of business, responsible for the success and growth of NICE Actimize and its clients through its award winning Fraud & Authentication solutions portfolio. As the leader of this business, Yuval is responsible for driving and overseeing product strategy, marketing, delivery and go-to-market planning across the Fraud portfolio, while closely partnering with our clients. Yuval has over 16 years of experience in delivering market-leading solutions to Fortune 500 companies to improve customer experience and regulatory compliance, while decreasing operational cost.
Mike McGrail is the Vice President, Global Professional Services at NICE Actimize. Mike joined NICE Actimize as VP Americas, Professional Services, in 2018 and was the driving force behind the reorganization of the region to align more closely with the changing industry dynamics and customer expectations. He has significantly improved the overall operations and execution of projects in the region, leading to significant growth. Mike brings with him expertise in the enterprise software space across Professional Services, Managed Services, Technical Support, Education and Business Development.
Prior to joining NICE Actimize, Mike worked as Practice Director for Vista Consulting Group, part of Vista Equity Partners. A private equity company specializing in investments in the software, data, and technology industries. Mike worked with the portfolio companies on a global basis developing and implementing operation transformation programs. Prior to VCG, Mike had more than two decades of experience in leadership roles within enterprise software companies including Systech International, QAD and Lawson Software. Mike has lived and worked in North America, EMEA and APAC regions during his career. Throughout his career, Mike has focused on operational improvements and customer success, achieved through efficient delivery, adoption of solutions and introduction of new packaged services, creating value for clients. Mike has a BABS (Hons) Finance/Business Management from Middlesex and an MBA from University of Warwick.
Justin McLean, General Manager, Case Management & Platform, heads the Case Management line of business and is responsible for core platform capabilities that enable the full suite of NICE Actimize on-prem solutions. McLean came to NICE Actimize in February 2019 with 20 years’ experience in financial services technology, delivering large scale regulatory-critical solutions in the compliance and finance domains. Immediately before joining NICE Actimize, as an Executive Director at JPMorgan Chase, McLean led the Financial Crimes Investigations organization and built a cross-line-of-business investigation and SAR filing system covering the AML, consumer fraud, and corporate security functions. He drove efforts to consolidate platforms, rationalize business process workflow, and simplify operations through automation. Before this, McLean held a variety of leadership and technology roles over 14 years at Morgan Stanley, covering regulatory capital calculation, financial disclosure reporting automation, and financial markets surveillance. He has a B.S. in Economics from Rutgers University and an MSE in Management of Technology from the University of Pennsylvania.
Stephen Taylor, General Manager, Anti-Money Laundering, has worked within the global financial services industry helping firms manage their risk and compliance obligations for over 20 years. He has held a variety of roles in product management and business development. Steve started his career at Lexis Nexis in London providing legal and compliance information to the top five law firms, known as the “Magic Circle.” While at Lexis, Steve helped develop some of the company’s initial online research engines and legal data solutions. After Lexis, Steve moved to a small London-based startup called Complinet, where he headed up product development for their Reference Services and AML products. In 2004, Steve relocated to the US. to help set up Complinet’s New York office. The business quickly expanded and was eventually acquired by Thomson Reuters in 2010. After Complinet, Steve joined Wolters Kluwer and became the Global Market Manager for their GRC product (OneSumX). Steve helped develop the solution and was tasked with growing new business in the U.S. as well as EMEA and Asia. Steve’s last position before joining NICE Actimize was Chief Commercial Office for MyComplianceOffice (MCO). At MCO, Steve drove new business development globally.
Einat Weiss, Vice President, Global Marketing leads NICE Actimize’s marketing agenda with responsibility over strategic marketing partnership, social brand and business development. She has over 20 years of experience in the corporate function, with a career at NICE developed in the past 12 years ranging from product marketing and management and regional americas marketing, to her global role. Einat shapes the Actimize brand and marketing function as one that celebrates business growth, a creative value offering and impressionable experiences. Before joining NICE, Einat held product and marketing roles at Alvarion, SAP, and BMC Software. She holds a bachelor’s degree in Computer Science from The Academic College of Tel-Aviv, Yaffo and a master’s in Business Administration in Marketing from Techion-Machon Technologi Le’ Israel.