Is Your Fraud Case Management System Holding You Back?

Wes Wilhelm, Lead Fraud Subject Matter Expert, Risk & Fraud Management

Is your financial institution’s fraud case management system up to the challenges raised by today’s advanced predictive fraud detection models? Fraud case management functionality is vitally important to the successful deployment of predictive fraud detection models. You cannot be without it.

The importance of case management goes far beyond the obvious operational workflows and processes aligned with detecting fraud. Analyses of detected and missed frauds are both critical components of the analysis stage of the fraud management lifecycle. An effective case management system should support both of these critical activities as a starting point – but there are also many other tasks it should be able to execute. Read the rest of Wes’ blog post on Bank Systems & Technology.

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