​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Communication Compliance​​​​​​

Communications​ are a​​ critical part of trading surveillance​

Today's financial markets are surrounded by many rules and regulations, trading communications being one heavily regulated area. We know that your firm is challenged to collect, search, and analyze all trade communications interactions to meet regulatory requirements. Recent regulations, such as MiFID II are imposing strict regulations for recording, surveillance and assurance of communications. Firms must ensure that all conversations of all regulated employees are recorded, that they protect against fraud and manipulation during communications and that they are able to provide insights and prove adherence to communication requirements.

Abiding by the rules doesn't have to be difficult

Our Communication Compliance solutions allow you to utilize voice and digital interaction data across multiple channels proactively to detect illicit activities such as market abuse violations, insider trading, and interest rate rigging. We help you reduce investigation time and effort, while enhancing compliance coverage, meeting regulatory burdens without the need for manual retrieval and archiving. Take a proactive approach to ensure compliance and reduce risk of regulatory penalties, using our solutions to manage and analyze your trading communications.​​

​​Communications ​Voice Management

Capture ​the calls that are the heart of every trade, whether made from the trading floor, the back office, or a mobile device.​

​​Communications Surveillance

Take complete control over your trading floor communications and ensure that you are monitoring and analyzing not only voice calls, but also emails, SMS, chats, and social media feeds.

Solution Videos

NICE Communication Surveillance

Communications are a critical part of trading surveillance.