Chad Hetherington

Vice President, Global Services

Chad Hetherington, Vice President, Global Services leads Actimize’s Services and Support organizations with ultimate responsibility for customer success. He has more than 20 years of global enterprise software experience in financial services. Previously, Chad led the Enterprise Risk Case Management line of business, overseeing product creation, solution delivery, go-to-market planning and client relationship management activities. He was responsible for growing our market-leading position and ensuring continuous innovation, decision-making and agility to meet the needs of financial services firms around the world. Previously, Chad led delivery and consulting services for Actimize Fraud and Cybercrime solutions. Before joining NICE Actimize, Chad was part of Citibank’s e-Citi division helping various Citibank businesses launch their online banking and payment products.

‘Explainable AI’: The Next Frontier in Financial Crime Fighting

With new technologies like faster payments taking hold, the explosion of readily-available data, and the ever-changing regulatory landscape, staying ahead of financial crime and…

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