Joan McGowan

Senior Industry Research Analyst, Celent/Oliver Wyman

Joan’s research focus is on operational risk, third party risk management, financial crime risk management, regulatory compliance, data security, and data analytics.

Joan has over 18 years of experience with technology and growth strategies for global financial markets. She has worked as a senior strategist with the leading financial service technology providers FIS Global, Fiserv, and FICO, serving global, international, regional, and midsize banks and credit unions.

Prior to that, Joan was a researcher for BBC North News, and a managing editor for The Economist Group.

Exploring RPA in Financial Crime Investigations: From Hype to Reality

Joan McGowan recently presented a webinar with NICE Actimize to APAC titled, “Exploring RPA for Financial Crime Investigation”.

Financial Crime Management’s Broken System: Is AI the Answer?

I had the opportunity to present the AML keynote session at NICE Actimize’s Engage Client Conference in New York last week. My session looked…

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