Romance Scams (#RomCons) Aren’t Just for Boomers

Tanzim Milkey, Fraud Product Marketing Manager
Romance Scams (#RomCons) Aren’t Just for Boomers

You’re lonely and looking for love. In this day and age, that means swiping through profiles on Tinder or other online dating applications. You find a person that seems too good to be true – they’ve got style, class and looks, all wrapped neatly in a 24K gold package. You know this because of their pictures taken from private jets, yachts, and exotic destinations. You swipe right…and it’s a match!

From the first date, they sweep you off your feet. They take you on first-class vacations, order everything off the menu, and say all the right things, including sending good morning and good night texts, regardless of their time zone (they live a jet-setting lifestyle, after all). They treat you like royalty, and you know what? You deserve it! You fall in love.

But then the narrative changes. Soon they’re asking for favors – “I hit my credit limit. Can you CashApp me?” or “I have an upcoming trip – will you buy my ticket?” or “I just need $5,000 more to close this deal – can you please open a new card?” And you do it, because you love them, and they are your partner. Why wouldn’t you?

Unfortunately, social apps like Bumble and Tinder have become the new playground for romance scammers like the infamous Tinder Swindler. 

It’s hard to see the signs of a scam when you’re in love. This post reviews the prevalent fraud schemes used in #romcons, their associated red flags, and how you can protect yourself (and your heart) from becoming a victim. 

“Fraudulent Peer to Peer Payments transaction volume increased by 38% last year, with a corresponding 63% attempted fraud dollar value” – according to collective intelligence from NICE Actimize’s Fraud Insights Report

Peer-to-peer authorized push payment (APP) applications such as Venmo and Paypal have made going Dutch on dates easier than ever. They are also a quick and easy way to send money to people you know for bills, birthdays, and many other occasions. But beware – while an account takeover can be disputed and potentially reversed (i.e. the customer disputes the loss as an unauthorized transaction), when the customer is directing the payment, the liability usually falls on the customer. To address this, regulators in the United Kingdom are pushing for regulations to shift the liability for authorized push payments to the paying bank. But generally speaking, many banks do not reimburse on authorized fraud, and with limited avenues for shifting the liability, it becomes a loss to the consumer – even if a bad actor acquired the funds through fraudulent scams and coercion of the customer, as is the case in #romcons. 

“61% of attempted fraud attacks through mobile apps are account takeovers (ATOs).” – NICE Actimize’s Fraud Insights Report

Social engineering techniques are used in all kinds of fraud, but they are particularly effective in romance scams. The fraudster leverages the trust built on fake romantic emotional entanglements. The Tinder Swindler lied about his safety being threatened or an important upcoming business deal to create urgency. He often levied this urgency to coerce victims to open credit cards under their own names and provide him with the account details. This also helped him avoid a paper trail and liability as the charges were under his victims’ names and accounts, making them ultimately responsible for the debt.

“There are three things in the world that deserve no mercy: hypocrisy, fraud, and tyranny.” – Frederick William Robertson

To achieve trust, the fraudsters mold their identity to be a dream come true, personally tailored for each unique victim. Romance doesn’t always factor into the equation, either; scammers also take on the role of best friend. They can craft a false image supported by social media to add legitimacy to their claims. The Tinder Swindler assumed many identities, from a pilot to the heir of a diamond empire, all backed by Instagram accounts with “photographic evidence.” Using Photoshop skills as well as social engineering, he was able to manipulate situations to contain the key ingredients of trust, love, and urgency.

Another example comes from the sitcom How I Met Your Mother. Barney, a playboy, assumes the identity of Lorenzo Von Matterhorn, who is the “Billionaire of the Week.” He backs this up with a website you can still visit today: Big Business Journal | Lorenzo von Matterhorn. A note of caution, always check multiple sources and scrutinize anything found on the internet, as internet presence does not necessarily equal factual legitimacy.

“In actual fact, the money was just being recirculated between [Charles Ponzi’s] victims.” – Connor Sephton

A Ponzi scheme is an investment fraud that “involves using payments collected from new investors to pay off the earlier investors” – Corporate Finance Institute. In the case of the Tinder Swindler, he used money scammed from some victims to fly to, wine, and dine his other victims and vice-versa, all while living the high life with luxury hotels, fine food, and couture fashion. In many cases, he also tricked the victim with overly generous returns, employing them at his fake companies, and sending fake checks and made-up bank transfer receipts. This further strengthened the trust, at least until the checks didn’t go through.

In the case of one victim, the scammer brought her in on the operation, promising a big return if she helped him. Victims can easily become a part of criminal schemes, and they bear responsibility for these scams if they willingly and knowingly accept fraudulent deposits and/or pass them on to other fraudster-controlled accounts. This is called “money muling,” and law enforcement agencies have been aggressive in carrying forward prosecutions of mules, both in cases where customers fail to heed warnings that they are helping a fraudulent scheme as well as actively participating in such. Another note of caution: if an opportunity seems too good to be true, it probably is. 

“A Northern Ireland woman was swindled out of her life savings of £112,000 in a ‘devastating’ romance scam. The woman was persuaded to put her money in cryptocurrency, with the promise of a quick profit. This did not materialise.” – BBC

It’s easy to make official-looking documents. You don’t even need to be proficient at Photoshop; a lot can be accomplished with the ubiquitous word processer used to type this piece. To add further legitimacy to his claims, the Tinder Swindler falsified numerous items including bank statements, pay stubs, checks, bank transfers, websites, receipts, and even passports. He employed a multifaceted approach by mixing these fake documents with his real-time shared Google geolocation or a live video call from WhatsApp. In order to achieve his financial goals at the scale needed to fund his lavish lifestyle, specific plays were repeated across victims, which made it easier to quickly customize tried and true document and video templates. 

To learn more about how NICE Actimize can detect Authorized Fraud before the loss occurs, click here; also check out our Fraud Insights Report to stay up-to-date on new and emerging fraud threats.

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