Customer Due Diligence (CDD)

Nearly 45% of Total AML Program Spend is on KYC/CDD Processes

A weak KYC/CDD program will have compounding impacts on the overall Anti-Money Laundering (AML) program. ​It’s especially challenging to meet the demands of an evolving regulatory environment when processes are manual, inconsistent and lacking a complete customer view and the risks they pose. Inadequate controls and complexities lead to regulatory scrutiny, damaged customer satisfaction and potential financial penalties.

The Combined Power of Technological Innovation and Financial Crime Expertise

The NICE Actimize KYC/CDD solution uses the latest technological innovations to provide complete customer life cycle risk coverage – accounting for customer onboarding, ongoing due diligence and enhanced customer due diligence (EDD) processes.

Leveraging X-Sight DataIQ, financial services organizations can further enrich customer and counterparty risk profiles with the latest intelligence from hundreds of external data sources. These integrated insights allow organizations to take on a new level of customer centricity and quickly act on opportunities and threats throughout the customer life cycle - without compromising on compliance and client satisfaction.

Intelligent automation, AI and machine learning are combined with KYC/CDD domain expertise to create operational efficiencies and a holistic view of customer risk. Feature-rich functionality for our KYC/ customer due diligence solution includes:

  • A flexible platform that adapts to unique requirements across business segments, regions and jurisdictions

  • Integrated access to external data sources for customer risk profile enrichment

  • Visual and holistic views of entity risk from Entity Insights, offering significant efficiency gains for analysts

  • AI-enabled predictive customer risk scores for accurate high-risk customer management

  • Simulation features for easy impact analysis

  • Integration with Actimize Suspicious Activity Monitoring (SAM), Watch List Filtering (WLF) and ActOne Case Management for an overall KYC-AML program

  • Augmentation from ActimizeWatch, a secure cloud-based managed analytics service for data-driven machine learning


Accurately Understand Your Customer Risk with CDD

Infuse precision into the heart of your risk management program with NICE Actimize’s Customer Due Diligence solution, CDD-X.

White Paper

In Pursuit of KYC Modernization

Explore adopting a modern, entity-centric KYC approach.

On-Demand Webinar

Managing the Risk of Money Laundering Through Corporate Entities Series

Join for our series on money laundering through corporate vehicles.


Data Delivered for More Effective AML Decisions

It’s not just about having data, it’s about having the right data.