Mounting Regulations and Electronic Communications are Creating a Perfect Storm: Are You Ready?

Mounting regulations and increasingly popular electronic communication channels are converging to create a perfect storm for financial services organizations. Under recently enacted regulations, surveillance of regulated users has become more demanding and complex. MiFID II significantly broadens the scope of employees, asset classes, devices and communications channels that need to be monitored for intent – including emails, chat, text messages, social media, and voice. Firms that fail to monitor electronic communications do so at their own peril.

Is your firm risking reputational damage and fines by relying on an outdated lexicon-based eComms surveillance solution? Are high false positive rates burying your compliance analysts in excessive work? Does your current solution enable you to monitor voice as well? Traders have become more sophisticated in averting detection. Isn’t it time your eComms Surveillance solution got smarter too?

Powered by artificial intelligence and automation, NICE Actimize’s Intelligent eComms Surveillance solution uses Natural Language Understanding and advanced analytics to comprehend the true context of conversations and accurately flag risky communications across all communication channels.

Watch a short video on Intelligent eComms Surveillance here:

Interested in learning more? We have some resources available where you can read how Intelligent eComms surveillance can help your firm navigate this complex regulatory and multichannel environment to reduce risk, prevent reputational damage, improve analyst productivity, and keep compliance costs in check.

Analyst Insights on Trade Surveillance Solutions

If you’re looking to improve your surveillance capabilities, these 3 complimentary reports from leading research firms Opimas, Celent and JWG will help put you on the right track. Download these reports from our Resource Center to learn about surveillance innovations that can drive efficiency and reduce false positive rates, and why some surveillance solutions are rated higher than others.